Executive Summary:

• Skilled at organizing complex projects, defining priorities, and delegating tasks
• Excellent oral and written communication skills to interact effectively at all levels
• Technical business experience includes all aspects of the SDLC: architecture, design, development, integration, QA test, deployment, client education, and support
• Hands-on expertise in a variety of test automation frameworks and tracking tools: UFT/QuickTest Pro; WinRunner; Service Test; LoadRunner; VBScript; Selenium WebDriver; Ruby/Lucid; Quality Center with Business Process Testing (BPT); Jira
• Able to work under pure or hybrid methodologies, including Agile/Iterative, Waterfall, and V-Model
• Created extensive VBScript function libraries for all types of frameworks
• Used various SCM tools for collaborative development: Git; SubVersion; ClearQuest
• Certified in use of Perfecto Mobile for mobile application test automation

Accomplishments:

Automation Center Of Excellence
I organized and directed a Center of Excellence for test automation, which provided governance, services and support for functional test automation projects across all US development centers. I managed a core team of experts who developed and deployed effective test automation solutions. I provided guidance and review for local, nearshore, and offshore contract resources engaged by each location.

Standards and Best Practices
I established, documented and enforced standards for test automation. I began by analyzing existing assets, resources, and practices. Next, I applied an industry standard methodology to determine the effectiveness of an organization's automation effort. Then, I recommended the implementation path for a comprehensive solution within the budget of the automation project. Finally, I managed the efforts of the automation solution development team to ensure that they stayed within the guidelines. I established an Automation Council composed of test automation experts from each development center to handle ongoing governance.

Cross-Team Collaboration
I leveraged various vehicles of communication to share test automation knowledge, assets and solutions across multiple projects and locations. I created a Microsoft SharePoint site as a common information access point for manual and automated testers. I organized web-based interactive demos which highlighted new developments in test automation. I published a blog with useful information about test tools, methodologies, and new developments in the industry.

Test Automation Frameworks
As a ‘hands-on’ technical manager, I designed, developed and maintained keyword and data-driven automation frameworks for use with HP (Mercury) testing tools: WinRunner, QuickTest Pro, and Quality Center with Test Director. I implemented HP's leading edge Business Process Testing (BPT) module for driving test automation. For both types of frameworks, I created extensive VBScript function libraries, using various source control tools for collaborative development.

Staffing and Training
In addition to hiring expert resources for my own teams, I provided input to the hiring managers of other teams and at other locations within the company, for full-time, contract, and offshore employees. I typically assume the role of mentor for new hires.

Employment History:

Epsilon (formerly Conversant Media)                 Chicago, IL
Manager, Ad Server Enterprise QA and Test Automation (FTE)                 April 2014 to Present
I manage a team of 6 test engineers who create and maintain regression test suites built using a customized Java and Ruby (Lucid) based automation framework. These scripts test the functionality of Conversant's core business components under very tight release schedules.

HCSC / Blue Cross Blue Shield IL                 Chicago, IL
Supervisor, Enterprise Testing and Business Analysis Services (FTE)                 September 2010 to April 2014
I supervised a team of 20 local and remote resources (Chicago and Naperville, IL, and Richardson, TX), both full-time and contract employees, who maintained and enhanced a customized VBScript automation framework to execute HP QuickTest Pro automated regression scripts for web-based, mainframe, and Unix applications. I integrated this external framework with the reporting capabilities of Quality Center. I was also a thought leader in the organization's Testing Center of Excellence.

JPMorgan Chase                 Chicago, IL
Sr QA Automation Analyst (FTE)                 August 2009 to September 2010
I was responsible for all functional test automation initiatives in a major commercial credit card processing application release. I directed the activities of consultants who developed all automation artifacts, and I then led the transition to JPMC resources. I managed the offshore team who built Business Process Tests (BPT) using HP QuickTest Pro and Quality Center. I served as QA Test Lead for various modules.

TriZetto Healthcare Management Systems                 Naperville, IL
Manager, QA Automation COE (FTE)                 April 2008 to June 2009
I organized an Automation Center Of Excellence for functional testing which set standards and determined best practices for 5 development centers. I directed a local team of automation experts in developing and deploying enterprise level test automation solutions. I established an Automation Council for governance.

SunGard Financial Data Systems                 Lombard, IL
QA Test Automation Product Manager (FTE)                 April 2006 to April 2008
I enhanced and maintained a keyword-driven framework using QuickTest Pro and TestDirector/Quality Center that simplified test case input using Excel spreadsheets. This single solution had multiple uses for mainframe, java, and web-based test execution. I provided technical guidance for SunGard’s offshore automation team.

ShopLocal, LLC                 Chicago, IL
Senior SQA Test Automation Team Leader (FTE)                 January 2006 to April 2006
I was responsible for test framework design, implementation and training using QuickTest Pro and Quality Center. I developed an SQL automation solution for automated query-based tests.

Utopia Solutions, Inc.                 Naperville, IL
Practice Lead for Functional Test Automation                 April 2004 to January 2006
As a consultant for several major clients (Kraft Foods, CDW, AllScripts), I built and deployed test automation frameworks, trained staff, and documented solutions for hand-off. I implemented test lab virtualization using VMWare products.

CNA Insurance                 Chicago, IL
IT Quality Assurance Senior Specialist (FTE)                 April 2003 to April 2004
I created WinRunner scripts in TSL, did LoadRunner test planning and execution, and evaluated QuickTest Pro for various application test scenarios. I revised the test script automation architecture to improve maintainability and increase test coverage.

IBM Global Services @ Lucent Technologies                 Chicago, IL
IT Specialist/Architect; Technical Team Lead                 April 1998 to April 2003
I performed system test and support of Lucent’s Oracle-based Global Product Database and legacy interfaces. I introduced automated testing techniques to the Lucent QA team, developing a keyword-driven framework for Mercury WinRunner.

TEKSystems (formerly Maxim Group) Consulting                 Chicago, IL
Team Lead for System Test and Support                 November 1996 to April 1998
This was a contract-to-hire position for IBM at Lucent, with responsibilities described above. My exceptional performance in this role led to my employment by IBM.

The Walgreen Company (Data Center)                 Mt Prospect, IL
Coverage Analyst (FTE)                 October 1995 to November 1996
I performed system evaluation and support for transition of 2,000+ retail stores to the Intercom Plus satellite network, an n-tier client-server solution.

Harry Rohde Management Systems, Inc.                 Elmhurst, IL
Sr Programmer; Development Team Lead (FTE)                 March 1990 to October 1995
As a Senior Software Engineer coding with Thoroughbred Business BASIC Lead of the R & D team, I opened the door to a new business opportunity in a related industry.

Education: